Questions and answers

Frequently asked questions

We gathered the most common questions here. If yours isn't on the list — just write to us.

About adoption

How does the adoption process work?

First you submit a form (on the adoption page), then we talk and arrange a meeting with the animal. Adoption is free but comes with a signed agreement. We stay in touch with you afterwards — for any questions.

Can I return the animal if it doesn't work out?

Yes. It's far better to bring them back to us than to abandon them on the street — no judgment. We understand. Adoption should be good for both the person and the animal.

Do you take adopters from other cities?

Yes. If you're from another city and want to adopt a specific animal — message us and we'll work out the logistics. In some cases we can even help with transport.

Can I adopt an animal as a surprise gift for a child?

An animal isn't a gift. The whole family should be part of the decision, ideally present at the introduction. We don't give animals as surprises.

What are the requirements to adopt a dog (or another animal)?

The main conditions are simple: a stable home and time for the animal, readiness to take responsibility for the full 10–15+ years, and agreement from the whole family (we never give an animal as a surprise). Adoption itself is free but comes with a signed agreement. The steps: fill out the form on the adoption page → we talk → you meet the animal at our place → we sign the agreement and it goes home with you. We stay in touch afterwards too.

About guardianship

How is guardianship different from adoption?

A guardian doesn't take the animal home — it stays with us. The guardian supports the animal financially (roughly from ₴450/month depending on weight) and gets regular updates. It's a perfect fit if you want to help a specific animal but can't keep one at home.

Can I be a guardian for several animals?

Yes, as many as you'd like. One, two, or ten — whatever works for you.

What happens if I can't pay anymore?

It's okay. We understand. You can lower the amount, pause, or stop completely. No obligations.

Can I visit the animal I'm a guardian for?

Yes, absolutely! Guardians can come by, walk with the animal, spend time. That's part of what this is for.

Which animals need guardianship?

Most often — older animals (low chance of a new family), animals with special needs (chronic conditions, disabilities), or animals with traumatized psyches (afraid of people). The list updates regularly.

What's the minimum amount?

It depends on the animal and its weight: roughly from ₴450/month for a cat up to ~₴2600/month for a large dog. These amounts cover only basic care (food + routine parasite treatment) — treatment, if the animal falls ill, is a separate and often larger cost. The exact amount is noted on each animal's card.

Do I get reports on where my money goes?

Yes. Guardians get monthly updates about their ward: photos, videos, news, expenses. Fully transparent.

About donations

What happens to my monthly contribution if I want to cancel?

You can cancel or change the amount at any time through your bank or by writing to us. No obligations — only your wish to help.

Is it safe to donate online?

Yes. We use Monobank, OTP Bank, PayPal — proven payment systems. We don't store your banking data on our site.

Where does my money go?

Food, vet services, medication, sterilization, shelter upkeep (water, electricity, heating). We keep complete records — monthly reports are available.

Can I get a document for tax purposes?

Yes. For official donations via bank we provide supporting documents. Write to us via the contact form.

Do you accept donations from abroad?

Yes — via PayPal or international bank transfer. Details are on the "How to help" page.

Can I drop off food or supplies instead of giving money?

Yes, we accept food, cat litter for the litter box (we use wood pellets), medication, warm bedding, bowls. Message us on Instagram or by phone — we'll figure out what's needed most right now and how to deliver it.

About volunteering

What's the minimum age to volunteer?

From 14 with parental consent. From 18 — on your own.

How much time minimum?

There's no minimum. Coming for an hour to walk the dogs is already a help. Regularity matters more than duration.

What if I've never worked with animals before?

That's fine! We'll teach you. The first visit is a short orientation; you'll expand your comfort zone gradually.

Can I come with friends?

Yes, just let us know in advance. Coordination matters — we don't want too many people at once.

About the animals

Do you take in animals from the street?

The shelter is full — we have 156 animals. We can't take in every one, but we always give advice: where to turn, how to sterilize a community animal, how to find temporary foster. If you need to rehome a specific animal, fill out the form and we'll get in touch.

What if I found an animal with a collar?

First try to find the owner — post in local groups, check the neighborhood, take the animal to a vet clinic to scan for a microchip. We'll help with advice.

Are all your animals sterilized?

All adults — yes. Puppies and kittens — we sterilize once they're old enough (usually after 6 months). Before adoption — always.

I can't afford to sterilize my pet — what should I do?

We have a Sterilization Assistance program — since 2022 we've been helping families who can't afford to sterilize their pet on their own. Depending on the situation, we cover the cost partially or fully. Apply via How to help or contact us — we'll talk it through.

About our refuge

Are you an official animal shelter?

No. Mokryi Nosyk is an NGO operating under the Law of Ukraine 'On Civic Associations'. Our statutory mission is protecting animals from cruelty: we rescue, treat and sterilize animals and find them families. Our place is a home-based refuge.

The large number of animals here is forced and temporary: we're located on the edge of town, so animals are often simply left at our gate. Each one goes through a vet check, quarantine and vaccination — and then leaves for a new family. Housing many animals doesn't make us a shelter — just like two people living under one roof doesn't make them a married couple. We run without state funding, only thanks to caring people.

Isn't the law the same for everyone? A legal note

It is — which is exactly why it matters which of its rules apply to whom.

An 'animal shelter' is a legal status, not a description of any place with many animals. Under Ukrainian regulations (the Regulation on Animal Shelters, order No. 439 of 15.10.2010), a shelter is a specially created and equipped facility for keeping stray animals, established by a founder's decision — a public authority, a company, an organization or an individual. The Veterinary-Sanitary Requirements for Keeping Animals in Shelters (order No. 438 of 15.10.2010) govern such facilities specifically. No provision of the law makes anyone a shelter 'automatically' because of the number of animals they keep, and no numeric threshold exists. We have never established a shelter, so shelter-specific requirements do not apply to us.

General requirements, however, apply to everyone — and we comply with them. Article 7 of the Law of Ukraine 'On the Protection of Animals from Cruelty' (general rules of keeping animals) covers anyone who keeps animals: proper species-appropriate conditions, feeding, veterinary care. The law limits the number of animals kept only by the ability to provide proper conditions (Art. 9) — and that is exactly what we provide: vet checks, quarantine, vaccination, treatment, sterilization, a separate quarantine room.

If you have specific questions about our work, ask them without assumptions — we answer to the point. Better yet, come and see everything with your own eyes.

Why are some animals in crates in photos and videos?

Those are quarantine crates, and the stay in them is temporary. Newly arrived animals go through quarantine and vaccination there and remain under observation for another 21 days after the shot, while immunity builds. Some animals have their movement restricted on the vet's orders — after surgery or during treatment. This follows standard veterinary practice for isolating newly arrived animals.

The quarantine room is equipped with quality crates, supply-and-exhaust ventilation, air conditioning and a fridge for proper storage of vaccines and medication. After a follow-up vet check, cats move to the common room and dogs to the outdoor enclosures — or go straight to their new families.

Can I visit and see the conditions for myself?

Yes — and we welcome it. We're open to communication and believe the best way to judge our conditions is to see everything in person. Message us in advance via contacts and we'll arrange a convenient time.

Didn't find your answer?

Write to us — we'll reply when we have free time. We're always happy to help.